On-Site Social Features Spur Increased Online Transactions
I've been a daily reader of InternetRetailer.com for quite a few years now. They tend to update their news page at least 4 days per week, and they often have insightful and up-to-date information on trends and metrics. Last week I came across a post so interesting that I actually emailed the link to myself so I wouldn't forget to make a blog post about it.
The article I'm referring to at InternetRetailer.com is titled "Online shoppers will return to socialize, survey finds," and was published on 4/15/2008. Apparently, a web consulting firm called Guidance and a market research company called Synovate did a joint study to see what pattens emerged when shoppers had "social features" at their fingertips in an online retail environment. Let's dig into a few of the statistics posted and see where this study indicates Ecommerce success can be enhanced further with user-driven interactivity.



