Monthly Archives: March 2010

Universal Orlando Models Social Media PR

Lisa Barone is covering SES NY this week, including an account of keynote speaker David Meerman Scott‘s amazing story: “Cindy Gordon was launching a new theme park for Universal Orlando resorts. She could have done anything to launch it. She … Continue reading

The #1 Challenge of Social Media Customer Service

More than a year ago, I was talking to existing clients and prospects alike about social media as customer service tool. Far too few expressed an interest at the time, which frustrated me to no end. Twitter wasn’t as mainstream … Continue reading

ORM Game Changer? The All New Radian6 Engagement Console

Unless you’re a company willing to spend $12k per month just to operate a high end ORM tool, you’ve used any one of several dozen monitoring tools and then ventured out into the World Wide Web to respond to comments … Continue reading

Friday Links

Happy Friday Everyone!  Just in case you missed, this week marked some interesting headlines about Google, Yahoo, Microsoft and Sony. In addition, news about the return of a popular technology conference, another patent lawsuit filed and some great insight and … Continue reading

Overcoming the Radio Button Repeater Bug

I ran into a bug the other day, something I call the Radio Button/Repeater bug. It’s a known bug detailed in Microsoft’s KB article 316495. In case you don’t want to read that, here’s a description of the bug: