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Author Archives: Jody Freshwater
In a protest against the Stop Online Privacy Act (SOPA) and the Protect IP Act (PIPA), Wikipedia, Reddit Boing Boing and several other companies will stage a blackout on January 18, 2012. Opponents of these acts believe that if passed, … Continue reading
and tagged with news, wikipedia
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In my blog post 5 Basic Email Marketing Musts, I presented the following basic tenants of email marketing: 1. Have a Plan 2. Know Your Audience 3. Design a Flexible Email Template 4. Test, Test, Test 5. Track Results It’s … Continue reading
If you’re responsible for your company’s interactive marketing, then you want to consider attending Connections 2011. Connection 2011 is hosted by ExactTarget and sponsored by Yahoo!, Facebook, Twitter, Adobe, Klout and many others. The conference offers over 55 breakout sessions, … Continue reading
DecorMyEyes’ Bad Example Reminds Us of Customer Service Basics to Remember During the Holiday Season
This week, The New York Times, The Washington Post and The Today Show profiled Clarabelle Rodriguez, a consumer whose negative experience with an online retailer ended in an arrest. It all started when Ms. Rodriguez made a purchase on the … Continue reading
and tagged with e-commerce, reputation management, seo
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Email Marketing continues to be a versatile, timely and cost-effective channel to communicate. If you’re selling products or sharing information there are some basics you need to follow. Here are five tips for creating and managing a successful email program. … Continue reading
and tagged with email
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